Making it easier to use

Usability Partners offers specialist knowledge, tools and methods to improve the ease of use of interactive products and systems.

People standing in a row
 

Fora - 24% less customer support calls

"...a clear indicator that our new service is easier to use for our customers." - Johan Holmqvist, Development manager, Communication.

Our services

Planning for usability

Guidance on what user-centred activities to conduct when during development, to ensure good usability.

User requirements analysis

Gathering and analysing user requirements in order to understand and prioritise content and functionality needed in the user interface.

Interaction design

Design concepts and prototypes to illustrate overall interface layout, functionality and usage flow, and support to designers/developers.

Usability testing

Independent usability evaluation - from short informal tests and expert reviews, to large international user studies.

Also eye tracking, user surveys and seminars/courses